Shipping Policy

Shipping Policy

Most order are shipped via Royal Mail, Hermes or Parcel Force  within 3 business days of your order.  Please allow 3-10 business days

for delivery.  We make every attempt to deliver your product as fast as possible but we cannot

guarantee delivery time.  To ensure that you receive your order when you need it, please plan

accordingly.  During the holidays, please place your order at least one week prior to ensure timely


Required Signature

Deliveries to residential addresses typically do not require a signature, however, in the event that one is

required and no one is available to sign, a note will be left noting the attempted delivery.  After three

attempt to deliver, the package will be returned to The Discount Den 


The Discount Den reserves the right to change this policy at any time.  Please check back from time to time.

Return & Exchange Policy



All Items Purchased under the value of £40 are non returnable, Faulty items irrespective of value can be repaired or replaced if returned to The Discount Den in the same standard that they were received in.  All items have to be returned to us at your own cost, we are not liable for lost or missing post, proof of post is not proof of receipt, an insured signed for service is recommended. Any products over the value of £40 can be returned and a refund can be issued within 14 days of receipt of the item, again all return costs are to be met by the purchaser.